OEM & Customization Services
At Vindaion, we understand that power testing equipment must adapt to various complex on-site environments and system integration requirements. Leveraging our profound heritage in precision manufacturing, we not only provide high-performance relay protection testers but also offer flexible OEM and deep customization services for partners worldwide.
Our Customization Capabilities
Hardware Specification Customization
Power & Phases: Customize single-phase, three-phase, or six-phase current/voltage output modules according to your needs, with varying output power levels (ranging from 150VA to 1000VA).
Interface Configuration: Tailor specific communication interfaces (such as GPS synchronization, fiber optic ports, high-speed Ethernet) or add auxiliary DC power output functions.
Appearance & Structural Customization
Utilizing our manufacturing advantages, we can customize special equipment dimensions to fit narrow relay rooms or design reinforced chassis to withstand harsh field environments.
Full brand customization is supported, including product colors, logo silk-screening, and packaging.
Software Function Customization
Pre-install specific test modules (e.g., Differential Protection, Distance Protection, Auto-reclosing logic).
Customize the PC software interface, supporting multi-language switching and exclusive data report formats.
Cooperation Process
Requirement Communication: Clarify the protection devices under test (e.g., transformers, generators, or line protection) and specific parameter requirements.
Feasibility Assessment: The Vindaion technical team evaluates hardware compatibility and software logic.
Prototype Production: Rapid prototyping followed by rigorous precision calibration and temperature rise testing.
Mass Production & Delivery: Ensure every unit meets your brand’s strict quality standards before shipment.
Remote Technical Support
Relay protection testing is a highly specialized task. To ensure every user can operate Vindaion’s testing instruments proficiently, we provide 24/7 remote technical support, bringing our experts “right to your side.”
Service Highlights
Testing Strategy Guidance
For complex protection logic (such as Auto-reclosing devices or complex Differential Protection), our engineers can guide you remotely on setting test parameters and wiring connections via video conference, ensuring the test logic is flawless.
Software Operation Training
We provide remote training on the equipment’s operation software (PC or embedded system), demonstrating how to automatically generate test reports, perform harmonic superposition tests, and utilize other advanced features.
Troubleshooting & Diagnostics
When encountering abnormal test data or device errors in the field, we use remote assistance to quickly determine whether it is an “instrument failure” or a “wiring/logic issue,” reducing misjudgment and improving maintenance efficiency.
Firmware Updates
As power industry standards evolve, we can assist you in remotely upgrading the instrument’s firmware, ensuring your equipment always supports the latest relay protection test protocols.
Why Choose Our Support?
Experts in Testing & Protection: Our support team doesn’t just understand the instruments; we deeply understand relay protection principles, providing profound theoretical and practical support.
Rapid Response: Available 24/7. Whether it is late-night substation commissioning or an overseas project, we are always ready to assist you.
